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They have given us machines that barely function and are constantly breaking down.One of their machines broke and they were not even able to fix it.

We wanted nothing more to do with them and asked multiple times to be notified as soon as we could be released from our contract. We now have another one of their machines that no longer works and when we called for support and to try again to terminate our contract they informed us that our contract had just renewed for another year and that the price had also gone up. We never received any notification, paperwork, or call asking if we wanted to renew or notifying us of the renewal. When we told them that we had never been notified of anything they didn't seem surprised and didn't apologize.

We were just told, "too bad." So now we're stuck with a worthless machine and an even more worthless company.I would never recommend this company to anyone.

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Cocoa, Florida, United States #698461

Machine doesn't work properly. And they want almost 500 to tell us how to fix it :(


Well if you would just read the contract you can get out of if with a 30 day notice even if it has renewed.It also says it auto renews every year unless you notify them within 30 days.

they do send out renewal notices because i get one every year.I have known and dealt with them for 32 years.

to Striker9002 Orlando, Florida, United States #669404

You CANNOT get out of the 3rd party lease with 30 days notice without paying the buyout penalty. Obviously you have no idea what you are talking about, or you are the owner of Copytronics.

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